Frequently Asked
Questions.
The questions organizations ask us most often before they start.
Straightforward answers, no jargon.
Clear answers begin with understanding the environment.
01What industries do you serve?
We serve healthcare, education, real estate & construction, and compliance-driven organizations.
02Are you SOC 2 certified?
Yes, ID Tech Solutions is SOC 2 Type II compliant, demonstrating strong security, availability, and data protection practices.
03Do you offer 24/7 support?
Yes, our Network Operations Center provides round-the-clock monitoring and incident response.
04What is a Virtual CIO?
A Virtual CIO provides strategic technology leadership and planning without the cost of a full-time executive hire.
05Do you handle both IT and physical security?
Yes, we provide integrated IT services and low voltage solutions including access control, surveillance, and structured cabling.
06Can you integrate IT and physical security systems?
Absolutely. Our approach unifies IT infrastructure with low voltage systems like access control and surveillance for seamless management.
07What does onboarding look like?
We start with a thorough assessment of your current environment, identify gaps and priorities, and develop a phased implementation plan tailored to your organization.
08How do you ensure minimal disruption during implementation?
We use defined planning and phased implementation tailored to your environment to minimize disruption during upgrades, migrations, and deployments.
09Can you scale with our organization?
Yes. Our solutions scale as your organization grows, supporting additional users, locations, and capabilities with centralized visibility and control.
10How do I get started?
Contact us at info@idtechsolutions.com or call 718.408.9199 to discuss your needs.
If you don't see what you're looking for, our team will walk you through it directly.
Request a risk assessment.
Still deciding? A short assessment gives you a clear picture of where you stand.
Get Started